About Elegant Small Hotel

Elegant Small Hotel is a Leading Online Hotel Booking Service Company established in 1998. We have remained online since 1999 and grown from offering a few thousand hotels in about a dozen countries to over 933,500 hotels in almost every country worldwide today. Elegant Small Hotel is owned and operated by the Hoteliplex, LLC., group of award winning travel booking websites with sales and administrative offices in Boston, Austin, and Raleigh.

We specialize in American, European, Canadian, and Asian destinations. At present we provide instant hotel booking online for almost 1 million hotels and accommodations in 188 countries of the world. Our fully responsive (mobile and tablet friendly) website attracts visitors from both the leisure and business travel sectors worldwide. Because we obtain our rates from numerous Global Distribution Systems (GDS), Elegant Small Hotel is able to guarantee low hotel rates for every type of property from small, family-run bed and breakfasts to executive apartments and five star luxury hotels.

Elegant Small Hotel benefits from exclusive arrangements and contracts with direct and indirect suppliers across the globe. For almost 20 years we have been undertaking leading edge technology initiatives to provide fast and easy online hotel booking access to travelers through our innovative products and services. Our website speed has been rated among the fastest in the industry with load times generally under one second in our target markets.

Our reputation is based upon innovation, technology, credibility, and reliable quality Services. We pride ourselves on fair trading and respectful relationships with our customers, suppliers and partners. We intend to continue to build upon these important business values and enhance our reputation to deliver a uniquely fast and effective hotel and travel booking service to the global travel marketplace.

Our History

As the Internet age was just beginning in the late 1990's, Elegant Small Hotel was one of the first hotel booking websites to come online in 1998. In the early days we began with a modest number of hotels in just a few countries. The Internet was relatively slow and online hotel booking was something that more travel agents were familiar with than consumers. Elegant Small Hotel has grown over the years and changed its website design and technology several times.

Our Vision

Our vision is to provide a fast, informative, user-friendly hotel and travel booking experience that guarantees low and fair prices. Our hotel contract team based in our Offices around the world personally and directly negotiate with hotel room inventory suppliers. This ensures that we obtain the best possible hotel rates for all budgets and preferences, ranging from hostels and two star hotels to five star deluxe hotels, apartments, and other accommodations. We makes every effort to ensure that all listings, details, and rates displayed on our website are accurate at the time of data delivery, whether real-time or periodic.

Our Mission

  • Provide our customers with low and fair rates for over 933,500 hotels of the world.
  • Maintain our website as one of the fastest loading and performing sites in the entire travel industry.
  • Ensure constant improvement to our user friendly state-of-the-art hotel booking solution.
  • Deliver the highest quality of customer service and responsiveness at all times.
  • Maintain access for a variety of mobile devices (smartphone and tablet) without the use of a separate application.
  • Offer exceptional 24/7 customer service by phone or email to make or manage travel reservations.

Our Promise

We guarantee that all sensitive Personally Identifiable Information (PII), for example; your name, address, and credit card number, will be protected with the best security practices available when exchanged over the Internet. The Secure Socket Layer (SSL) technology that we use ensures the privacy and security of all transactions. In addition we meet the the Payment Card Industry Data Security Standard (PCI DSS) for processing credit card transactions. We do not maintain or store your credit card information on our servers.

Frequently Asked Questions

To view a list of frequently asked questions please click here.

Travel Reservations

Elegant Small Hotel has partnered with reputable third parties to offer our members and site visitors a variety of products and services. Our primary reservation suppliers are managed by Hoteliplex, LLC., which is a leading provider of discount hotel accommodations and supplier of hotel rooms during sold out periods. In addition, Hoteliplex provides travellers with access to vacation rentals including condominiums, bed and breakfasts, cottages, short term and long term apartments, and other managed vacation properties.

Privacy Policy

Elegant Small Hotel is in the travel business, not the data dissemination business. We will not ask you for information that does not have a purpose and we will not require information to be disclosed that is not absolutely necessary to your travel booking. We will not sell or in any way otherwise disseminate your personally identifiable information (PII) to others.

If you sign up for our newsletters, we ask for only an email address, which we use to send the information you requested. In order to make a reservation with our travel partners you will need to supply them with your name, email address, mailing address, credit card number, and credit card expiration date. Our privacy policy is available for viewing here.

We also encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information. This site contains links to other sites. Please be aware that Elegant Small Hotel is in no way responsible for the privacy practices of third-party websites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every third-party website that collects personally identifiable information (PII).

Terms and Legal Notices

The information contained on the following web pages is derived from industry sources, which are considered reliable. Promotions and fares are subject to change and withdrawal without notice; therefore, it is the responsibility of the consumer to verify reliability on an individual basis based on specific consumer needs. We assume no responsibility, and extend no guarantees for discontinued promotions or fares. Trademarked names are used in an editorial context with no intent of trademark infringement.

Any and all images that are included on the website are open source royalty free for commercial use and modification or licensed. An image use dispute notice under the Digital Millennium Copyright Act (DMCA) or a copy of a specific image use license may be filed and/or obtained by contacting Hoteliplex, LLC. This website design, display, and layout, is the copyright of Hoteliplex, LLC, and Elegant Small Hotel. All rights are reserved. No part of this website may be reproduced or transmitted in any form or by any means, electronic or mechanical or otherwise, by any information storage or retrieval system without the prior written consent of Hoteliplex, LLC, and Elegant Small Hotel. See the full Terms and Conditions for additional clarification and use restrictions.

Contacting Us

Please click here to email us regarding an existing reservation for which you need assistance. Please include as many booking details as possible including the names, dates, travel ID, and any confirmation numbers that you received.

Property Managers

To get listed on Elegant Small Hotel your property must be either linked directly with Amadeus®, Galileo®, Sabre® or Worldspan® (the leading GDS's worldwide) or with a property management company that is linked to one of these systems. This allows Elegant Small Hotel to query real-time availability at the lowest possible rates from the GDS and to provide our customers with an instant hotel generated confirmation of their travel booking.